Privacy Policy

1. Introduction

LaoVisaGateway (LVG) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We collect personal information necessary to process your visa, permit, or related service requests. This may include:

• Full name, date of birth, nationality, and passport details
• Contact information (email, phone number, address)
• Employment, business, or academic details for visa applications
• Payment and billing information (for service transactions)
• Copies of identification or other supporting documents

3. How We Use Your Information

Your information is used strictly for lawful business purposes, including:

• Processing visa, work permit, and other government applications
• Communicating with you about your requests or inquiries
• Complying with government and legal requirements
• Improving our services and website experience
• Sending important updates about your application or service

4. Data Sharing & Disclosure

We may share your personal data only with trusted third parties as required to deliver our services, including:

• Government ministries and embassies for official submissions
• Translation, accounting, or courier partners involved in processing
• Technology providers assisting with secure document storage

We do not sell or trade your personal information under any circumstances.

5. Data Retention

Personal data is retained only as long as necessary to complete your service or as required by Lao law. Once your data is no longer needed, it will be securely deleted or anonymized.

6. Data Security

We implement strong administrative, technical, and physical measures to protect your data against unauthorized access, alteration, or disclosure. This includes encrypted storage and restricted staff access.

7. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal information
• Withdraw consent for data processing (where applicable)
• Request clarification on how your data is used

Requests can be made via email to info@laovisagateway.com.

8. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze traffic. You can adjust your browser settings to decline cookies, but some features may not function properly.

9. Third-Party Links

Our website may contain links to third-party sites. LaoVisaGateway is not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

10. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in laws or our business practices. The updated version will always be available on our website with the effective date shown above.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Email: info@laovisagateway.com
Phone: +856 20 7895 9598
Company: LaoVisaGateway (LVG)